HR's Dual Mandate and the $1-to-$5 Investment Rule
McKinsey finds that while 88% of corporations deploy automated systems in at least one business function, only 39% report material EBIT contributions. The research establishes a strict capital allocation benchmark: for every $1 spent on technology infrastructure, organizations must invest $5 in process redesign, capability building, and human-system integration.
Why it matters
Read at McKinsey & Company Enterprise transformation leads must treat workflow simplification and human-capability development as primary capital expenditures rather than secondary administrative costs.
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