Is Your Organizational Culture Too Nice?
Argues that organizations optimizing for harmony and comfort over candor systematically undermine performance. The authors call for leaders to model direct feedback, redesign review and governance routines to reward substantive debate over polite approval, and demonstrate that tougher calls produce better outcomes.
Why it matters
Read at Harvard Business Review A structural diagnosis for leaders whose transformation or performance initiatives stall despite apparent alignment — the failure mode is often manufactured consensus, not lack of strategy.
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