"What Gets Your Best Employees to Stay" — Mobility Barriers, Not Engagement Scores, Explain Retention
The authors argue retention of high performers is better explained by understanding what actually constrains or enables their mobility than by generic engagement interventions. The framing shifts retention from a satisfaction problem to a structural one about outside options and switching costs.
Leaders should audit why their strongest people could leave — and what internal moves genuinely compete with the external market — rather than reinvesting in engagement surveys that don't discriminate between stayers and leavers.
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